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Hello, dear driver!
Before you start working with us, please read the rules of our service. Our team strives to strictly fulfill all requirements and we want you to feel comfortable and confident behind the wheel. Remember that the safety of our clients is our top priority. We are confident that you will perfectly master all the nuances of working with us and become an indispensable member of our team. Trust us, and we will do everything possible to ensure that your work brings you only joy and satisfaction. We will be glad to see you among our ranks!
So we have 2 services, the first one is "Tours & Transfers" and the second one is "Rental"
1. The route of orders organized through the "Tours & Transfers" service provides a clear schedule. For example, on the first day, the client will be taken from the airport to the hotel in Yerevan. On the second day, the client will be able to visit Garni, the Symphony of Stones and Geghard, and then return to the hotel in Yerevan.
2. The route of orders formed through the "Rental" service is more flexible. For example, the client can rent a car and decide for himself where to go in one day. He can choose a trip to Garni, Sevan or another place. The car will wait for the client until he cancels the trip or finishes his business.
Attention! Rates are dynamic, they can change depending on the season and the number of requests.
Why is it profitable with FOXIZZ?
- The route is known in advance
- Low service fee
- Support service is always in touch
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FAQ
1. What is FOXIZZ?
FOXIZZ is a multifunctional service that makes people's lives easier, uniting users and service providers. At this stage, we offer car transport services, "Tours and Transfers" and car rental with a driver.
2. How does the client pay for the order?
The client can choose the payment method - cash, card or from the wallet. If payment by card is selected, the funds will be credited to our account, after which we will transfer them to you. If you paid from the wallet, then they appear in your personal account. Our goal is to make the payment process as convenient as possible for clients, so the choice is theirs.
3. How much percent will you withhold from each order?
If the order was paid by card, we withhold 15% of the amount, and transfer the rest to your account. If the order was paid in cash, we also withhold 15%, but from your wallet.
4. How will I receive the money if I paid by card or wallet?
After payment by card, the money is credited to our company account, we transfer it to you within 5 business days. When paying by wallet, the money is credited to your personal account in your Profile. You can withdraw money from your wallet upon request. Write to us through the "Contacts" section and we will transfer the money to your account within 5 business days.
5. How are orders distributed?
The FOXIZZ application automatically offers an order to the nearest driver who has the "Online" option enabled and his car is in the class (business, minivan, bus) that the customer has selected.
6. How to accept an order?ը
When you receive a notification on your phone, you will hear a sound signal. This notification will indicate the cost of the trip, the payment method, and the route of the trip on the map. You will be able to see the date, time and place of the meeting with the client and decide whether to accept the order or refuse it. You will be given 1 minute to accept or refuse. If you want to get more detailed information about the route, you can click on the "details" button. There you will be able to see the starting, ending and intermediate points of the route. Pay attention to the dates of orders!
7. What are the conditions for the “Tour and Transfer” service?
You may have up to 4 intermediate points on the route, one of which can be used for lunch. The driver will wait for customers at each intermediate point for no more than 1.5 hours. If passengers want to have lunch, the waiting time can be up to 2 hours. Usually, 30-60 minutes is enough for customers to rest in these places, but we have indicated the maximum time.
8. How many orders can I accept per month?
There are no restrictions. The main thing is that one order does not interfere with another.
9. If I have already received an order, can I accept another order?
You will not be able to receive orders for the days for which you have already received them.
10. What happens if I do not take an order?
You have the right to refuse an order if you are busy on that day and cannot perform the service. We do not impose any restrictions if you do not accept orders. However, please note that if you refuse an order, it will be transferred to another driver.
11. What happens if I accept an order and then cancel it a few minutes later?
We strictly prohibit accepting an order and then canceling it. Firstly, this creates inconvenience and disappointment for our customers who rely on us, and secondly, you will be blocked by the system. Do not violate the rules of working with customers. Before you accept an order, please read the route and price carefully. Only after careful consideration can you make an informed decision about whether to accept the order or not. We strive to build trusting relationships with our customers, so we ask you to be honest and responsible in accepting orders. We are confident that your attention and care will help us maintain the high quality of our service and the satisfaction of our customers.
12. What happens if I cancel an order if there are less than 3 hours left before the client's meeting?
We understand that sometimes unforeseen circumstances arise and an order needs to be cancelled for objective reasons. However, before you cancel an order, please read the rules of working with customers. To avoid being blocked in the future, it is important not to violate the rules of working with customers, use dishonest methods to increase your rating, etc. Try to be a professional driver and do your job well.
13. If a client cancels an order at the last minute, will I get a minimum fee?
No! We are a customer-oriented company and strive to do everything possible to ensure that customers are satisfied with our services and, most importantly, come back. Therefore, we do not have a minimum fee for canceling an order. Even if the client cancels the order at the last minute.
14. Is there a waiting fee?
No. We do not charge customers a waiting fee if they have to wait.
15. What should I do if my car breaks down on the road?
If you are unable to repair or replace the car yourself, please contact us.
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