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Hello, dear driver!
Before you start working with us, please read the rules of our service. Our team strives to strictly fulfill all requirements and we want you to feel comfortable and confident behind the wheel. Remember that the safety of our clients is our top priority. We are confident that you will perfectly master all the nuances of working with us and become an indispensable member of our team. Trust us, and we will do everything possible to ensure that your work brings you only joy and satisfaction. We will be glad to see you among our ranks!
So we offer several services, one for tourists and one for local residents. Two more services are available for tourists: "Tours and Transfers" and "Car with Driver." We also offer two services for local residents: "Sober Driver" and "Driver Rental."
FOR TOURISTS
1. The route of orders organized through the "Tours & Transfers" service provides a clear schedule. For example, on the first day, the client will be taken from the airport to the hotel in Yerevan. On the second day, the client will be able to visit Garni, the Symphony of Stones and Geghard, and then return to the hotel in Yerevan.
2. The route of orders formed through the "Car with Driver" service is more flexible. For example, the client can rent a car and decide for himself where to go in one day. He can choose a trip to Garni, Sevan or another place. The car will wait for the client until he cancels the trip or finishes his business.
Attention! Rates are dynamic, they can change depending on the season and the number of requests.
Why is it profitable with FOXIZZ?
- The route is known in advance
- Low service fee
- Support service is always in touch
DOWNLOAD THE DRIVER APP
 
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FAQ
1. What is FOXIZZ?
FOXIZZ is a multifunctional service that simplifies people's lives by connecting users and service providers. We currently offer transportation services, including Tours and Transfers, Car with Driver, Sober Driver, and Driver Rental.
2. How does the client pay for the order?
Customers can pay for their purchases in cash, by bank card, or via an e-wallet. When paying by card, the funds are deposited into our account, we deduct a commission, and then transfer the remaining amount to you. When paying via e-wallet, the funds are credited to your personal account, where an automated system deducts the commission and transfers it to your account upon your request. When paying in cash, you top up your personal account, after which the system automatically deducts the commission.
3. What percentage of commission will you retain from each order?
Our commission is 15% of the amount of each order.
4. How will I receive the money if I paid by card or wallet?
When you pay by card, the funds are deposited into our account: we deduct a commission and transfer the remaining amount to you, within 3 working days. When you pay via e-wallet, the funds are deposited into your personal account, where the system automatically deducts a commission and, upon your request, transfers the remaining amount to your account, within 2 working days.
5. How are orders distributed?
System automatically offers an order to the nearest driver who has the "Online" option enabled and his car is in the class that the customer has selected.
6. How to accept an order?
When you receive a notification on your phone, you will hear a sound signal. This notification will indicate the cost of the trip, the payment method, and the route of the trip on the map. You will be able to see the date, time and place of the meeting with the client and decide whether to accept the order or refuse it. You will be given 1 minute to accept or refuse. If you want to get more detailed information about the route, you can click on the "details" button. There you will be able to see the starting, ending and intermediate points of the route. Pay attention to the dates of orders!
7. What are the conditions for the “Tour and Transfer” service?
You may have up to 4 intermediate points on the route, one of which can be used for lunch. The driver will wait for customers at each intermediate point for no more than 1.5 hours. If passengers want to have lunch, the waiting time can be up to 2 hours. Usually, 30-60 minutes is enough for customers to rest in these places, but we have indicated the maximum time.
8. How many orders can I accept per month?
There are no restrictions. The main thing is that one order does not interfere with another.
9. If I have already received an order, can I accept another order?
You will not be able to receive orders for the days for which you have already received them.
10. What happens if I do not take an order?
You have the right not to accept the order. We do not set any restrictions. But if you accept, you must fulfill the order. If you accept and cancel the second order, the system will automatically block you for 30 days. And if you cancel for the third time, 90 days.
11. What happens if I accept an order and then cancel it a few minutes later?
We strictly prohibit accepting an order and then canceling it. Firstly, this creates inconvenience and disappointment for our customers who rely on us, and secondly, you will be blocked by the system. Do not violate the rules of working with customers. Before you accept an order, please read the route and price carefully. Only after careful consideration can you make an informed decision about whether to accept the order or not. We strive to build trusting relationships with our customers, so we ask you to be honest and responsible in accepting orders. We are confident that your attention and care will help us maintain the high quality of our service and the satisfaction of our customers.
12. What happens if I cancel an order if there are less than 3 hours left before the client's meeting?
We understand that sometimes unforeseen circumstances arise and an order needs to be cancelled for objective reasons. However, before you cancel an order, please read the rules of working with customers. To avoid being blocked in the future, it is important not to violate the rules of working with customers, use dishonest methods to increase your rating, etc. Try to be a professional driver and do your job well.
13. If a client cancels an order at the last minute, will I get a minimum fee?
No! We are a customer-oriented company and strive to do everything possible to ensure that customers are satisfied with our services and, most importantly, come back. Therefore, we do not have a minimum fee for canceling an order. Even if the client cancels the order at the last minute.
14. Is there a waiting fee?
No. We do not charge customers a waiting fee if they have to wait.
15. What should I do if my car breaks down on the road?
If you are unable to repair or replace the car yourself, please contact us.
16. My car is economy class, can I register it?
No. We do not accept cars of classes A, B and C, such as Lada Granta, Renault Logan, Opel Zafira, Nissan Tiida, Nissan Note and similar cars, with the exception of Hyundai Solaris and Ford Focus.
17. How do I receive orders?
The button at the bottom of the Driver app must be switched to online mode.
18. How many days does it take to verify documents and confirm a driver's identity?
Verification and confirmation of a driver's documents takes up to 15 days.
19. If the order is for several days with overnight stays, who pays for the driver's accommodation?
If the order is for several days with overnight stays, the customer provides a hotel room for the driver.
20. How to top up your balance?
Go to your profile. In the upper left corner, click the three-line icon to open a menu. Then, go to the "Wallet" section and click the plus sign. Select an amount from the suggested options or enter your own below.
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